Sales: +86 18673336633
landline: +86 731-28109917
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Training services
Contract integrity, factual data, result orientation, gratitude and care
SERVICE AND COMMITMENT
Customer satisfaction is the cornerstone of the survival and development of enterprises, the needs of users is always the first, the company has always adhered to the sense of responsibility and the concept of service users, the user's requirements as our trust, fast and efficient completion of the service work is our responsibility and obligation. We solemnly promise to provide you with the following technical services:
Installation and commissioning
We will provide installation and commissioning services according to customer needs.
Training Services
We will provide customers with regular training, multimedia training, and paid training services for customer needs.
Software Upgrade Service
We will carry out software upgrade services according to customer needs to ensure customer benefits and achieve greater value. And remote landing my company server, download all kinds of software and technical documents.
Accessories supply
We will provide accessories supply according to customer needs, and can help customers innovate and develop accessory types to solve customers' actual needs on site.
Technical Support
We will provide customers with comprehensive technical support, from hardware to software systems and engineers hotline answering service 0731-28109917.
Field Service
We will carry out regular maintenance for customers, mainly to understand the operation of customer systems and equipment, solve customer use and operation problems, conduct system health checks, collect system performance information, etc. When the customer software encounters a fault and must be provided on-site service, Xinen intelligent engineers will arrive at the customer site within the specified time and mobilize all resources to solve the problem as soon as possible.
Remote Support
Use telephone, fax, message and e-mail to solve the problems encountered by customers in the use and maintenance process. Guide the customer to contact with other suppliers to solve the problem that is not in the scope of Xinen intelligent responsibility.
Documentation
We will establish a complete host system hardware and software configuration and important parameter settings for the customer's documentation. Provide documentation in writing after each periodic inspection or field service. We will provide customers with necessary preventive measures and suggestions in writing, assist customers in developing daily operation manuals, and assist customers in developing emergency plans.
Focus on us
【Technical】
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Hu Nan SINEN Intellectual Technologies Co.,Ltd
Tel/Fax: +86 731-28109917 / +86 731-28286633
Mobile Phone: +86 18673336633
Mailbox：xezn@xezn.net
Zip Code: 410000
East China Office: Nanjing Xinghai Building
Guangzhou Office: Building A1, Greenland Plaza, Shenzhou Road, Huangpu District, Guangzhou City
Company address: Building 5, Zhongnan High tech Intelligent Innovation Plaza, No.1 Jinma Road, Tianyuan District, Zhuzhou City, Hunan Province china
Products
SAF Coolest v1.3 设置面板 AIASX-ZAZO-RFXZE-DVF
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